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What’s at Stake

October 20, 2014

KOD - What's at Stake (IUPUI assessment) v4This is a presentation I made today at the IUPUI Assessment Conference in Indianapolis.  You can download a copy by right clicking on the image to the right and choosing Save As.  My narration is visible in Notes Page view.  Feel free to appropriate images or ideas in whatever way’s useful

brain mass, body mass, and compound interest

October 17, 2014

Here’s something I find interesting: the mass of an animal’s brain correlates very well with the mass of the rest of it. That is, most of what the brain does seems to relate to sheer embodiment: moving around, tracking the various sensory inputs. Keeping the lights on, as it were. The longer your string of lights – say, if you’re an elephant – then the more processing power you need.  And the correlation is surprisingly linear.

Here’s a version of that relationship as I found it online, in a chart prepared by Harry J. Jerison of UCLA:


The red line in the middle is the typical ratio, with variation for particular species represented by the dots on either side.

Now, ranking animal intelligence is problematic: the different species need different aptitudes depending on their niche. So a cat is very smart at being a cat, but dumb at being a dog. But it’s interesting to me that the animals we consider brainy, like wolves, do in fact end up above the red line. Those below, not so much.

Putting it another way, if I’m locked in a room and need a bird to bring me the key, I’d rather count on the crow than the ostrich.

So the first thing about this chart is there seems to be something to it.

The second thing is that those of us above the red line tend to be social. Cooperation with others requires a whole new tier of mental stamina, as you may know from staff meetings. L’enfer, c’est les autres.

And the third thing, the ringer: after you control for body mass, there’s not a lot distance from smart to stupid.  I think of that as analogous to the way a modest pay raise can feel like more than it is. Once you’ve covered the nervous system’s nut, the rest is pin money. Now you can hunt in packs, or echo-locate your way back to the cave.

porpoisesThe relatively small difference between us and porpoises may indicate the limits of this chart. There are probably things that matter for brain power more than mere mass, such as the number of folds, or the ratio of synapses to neurons. Intelligence itself is so hard to define that it’s hard for us to say what physical traits engender it.

But still, I think our proximity to the porpoise is thought-provoking. I look at that and wonder what made that slight advantage so significant? I mean, how come at Sea World, we’re not the ones performing for them?

I think it’s because we took our slight advantage in intelligence and made it accumulate over time.

Most who obsess over such questions will tell you that humans aren’t the only animals with language and culture, that you can see symbolic communication among bees for example, or local habits of conduct shared and passed down within groups of baboons.

But we’re certainly the first to take such full advantage of them. By learning stuff and passing it along – across time and space with language and culture – we spare each generation the need to start from scratch. Over the long haul, this turned a miniscule edge into an astonishing lead.

It’s like other small changes that accumulate over time, like bacteria growth or asset appreciation, or the observation Jared Diamond makes in Guns, Germs and Steel, about the relative nutritional value of some grasses from one continent to the other. Give one side a little advantage and a lot of time, and the differences become stark.

And I’ll admit it: this chart makes me proud to work in education. It reminds me that the raw material wasn’t nearly as crucial as our ability to share and transfer what we learn.  We took that marginal extra distance from the axis, and with teaching and learning, we compounded it over time like interest.  It’s essentially human.  It’s magic.

the water’s fine

October 3, 2014

My office is looking for an Associate Director of Assessment of Student Engagement.

No, really.

Help us measure what matters in higher ed, as we build a nationally recognized case for engaged learning and high-impact practices. Plus, you get to work next to the beautiful port of Long Beach, and hang out with some of my favorite brainy idealists.

Details are here, and applications are due the end of October. Come on in.

unifying the undergraduate experience

October 3, 2014

Unifying the Undergraduate ExperienceMy friend Greg Cook of the University of Wisconsin Whitewater joined me today at the University of Colorado Denver, to facilitate ongoing discussions of the university’s undergraduate curriculum.

It was an energizing experience — the group covered four walls of a ballroom with good ideas, and I’ll bet many of them will happen soon.  The provost and most deans were in attendance, the provost for every minute.  The place means business.

You can click the image to the left to download the presentation Greg and I made, or see Denver for the good stuff.

news from Arabia

September 22, 2014

Last week I visited United Arab Emirates University to address its convocation of the new academic year. Candidly, I find just typing that pretty exciting. There are those of my breed – that is, higher ed geeks who travel around and make speeches – who are more jaded. (“Do you fly on points?” “No, PowerPoints.”) But for me this was a flippin’ thrill.

I’d never before been anywhere on the Arabian Peninsula. So there I am listening to my hosts, trying to focus on their questions of student engagement in the CSU, and all I can think is how I might sneak a selfie with a camel. Before the trip I’d fantasized about white robes, otherworldliness. Sitting on floor cushions and eating with my fingertips. But I also know it’s a McDonald’s and Ikea world out there, and braced myself for a letdown.

But so help me it’s still there, the calls to prayer, the crowding and wealth, the extreme hospitality, the omnipresent dates, and yes, even the flowing white robes and headgear. In fact, the traditional dress is such a given that it’s drawn onto the silhouettes of crosswalk signs.

Some of the old world touches can rankle. The country’s class system is explicit; that white and checkered headgear is the dress only of the nationals, called “Emirati.” Although they hold a growing number of executive positions, much of the day-to-day work of the university, and for that matter of the country, seems performed by expatriate workers brought in. Emirati don’t need to cook or clean, or in many cases even drive. I can’t be too judgmental here – you will hear very little English among the dishwashers and farmworkers of California – but the strata are starker here.

And then there are gender relations, which I’m not sure what to make of. Those top Emirati exec positions are largely male, but here, too, people who sit on glass ceilings shouldn’t throw stones. Although there are women in the CSU who outrank me, it’s telling that caption goes here... everyone who reports to me is female, and those I report to are male. No exceptions on either side of me.  Similarly, in the UAE five cabinet positions out of 25 are held by women.  It’s a hard thing to measure precisely, but female authority seems about equally attenuated on both sides.

The classrooms and labs segregate students by gender, something we don’t do. But I left wondering if we should try it: UAEU is trying to get more males into Science, Technology, Engineering, and Math, to balance all the successful women engineers and scientists it produces. That’s right; the country is running a surfeit of females in STEM. Faced with the opposite problem in the CSU, I was agog. I asked if all those female STEM grads were getting jobs. “Oh, yes. The country is culturally conservative, but the women do work. Many are engineers.”

I asked what the men majored in instead. In fact many of the high-performing high school graduates pursue college overseas.  Many others don’t pursue education at all; the country is ahead of us in the loss of men in college. At the CSU the male portion is 40% and falling; at UAEU it’s already down to 25%.

Maybe when we get down to 25%, we’ll also find that our STEM gender gap has reversed. I’d like to close it by other means.

The university’s academic and administrative structures feel oddly American, the upshot of decades of consulting with westerners like myself. Instruction is in English, the curriculum and selection of majors familiar; they even have our quirkiest contribution to higher ed, General Education. They’re up for accreditation by WASC, the same U.S. regional that does the CSUs. There’s a meal card, a student affairs division, dorms, and a registrar’s office. Many of the bad habits came in too – lectures, content emphasis, disciplinary silos. All this eleven time zones away. It’s disorienting.

Maybe I’m biased by the way I parachuted in, but I have to believe globalization fuels this university. The UAE has a near monopoly on safety in a part of the world where jet planes can just about make it on a tank of gas. If you’re going to have a layover somewhere, it’s likely to be here, the O’Hare or DFW for the world. (See a recent Wall Street Journal op ed from the ambassador, on keeping your cool in a tough neighborhood.)

Sheikh-Zayed-Mosque-in-Middle-East-United-Arab-Emirates-with-reflection-on-water_-Abu-Dhabi_2Before we left the LAX runway, a PA announcement catalogued the languages of our Etihad Airlines flight crew: Arabic, Chinese, English, French, Hindi, Portuguese, Russian, Spanish, Turkish, and two others I didn’t catch. I’m not kidding. Think of those currents of culture, creativity, and ideas, swirling together in the mega cities of Dubai and Abu Dhabi, and lapping up to the universities in between. Think of living in that. Making it your base for study.

Seeing such a confluence rise out of the desert, built on oil and an ideal location, it’s hard not to think of earlier trade hubs striking it rich – 13th century Venice, or 19th century London. Or the Silk Road. After all, the world’s clearinghouse of knowledge was once its Arabic trade routes, along which the eastern world curated Roman and Hellenistic thought for centuries, while a few countries to the west we were still cleaving each other with broadswords and meat axes, the lights out for a while to come.

Fast forward a millennium to visit a staggeringly cosmopolitan, polyglot hub of learning, built on a commodity and occupying another crossroads, and it kind of makes sense. The next step, once they’ve won their accreditation and can relax a little, will be to think critically about which parts of the U.S. approach they can drop. They’re diversifying away from oil as fast as they can; there are probably some higher ed organizational habits that should go the same way.

the attention economy, part 2

September 4, 2014

114907678A couple of posts ago I described indications that our economy increasingly prizes attention. These days, rich people and poor people both have many of the same gadgets, but the poor have less access to human-delivered services like education, health care, and legal help.  That’s the consumer’s perspective, the attention we buy.

At the same time, our students are graduating into a world where the main thing they will sell is their attention: their ability to focus, to empathize, to make connections.  The producer’s perspective.

Both of these signs of an ascendant “attention economy” affect higher education.

On the consuming or buying side, higher ed’s function as a driver of upward mobility gets harder to demonstrate, as some consumption gets less conspicuous.

On the producing or selling side, the common curriculum of all bachelor’s degrees – that is, general education – could anticipate the new valuations by foregrounding attention-related intellectual proficiencies, like cross-cultural competence, executive function, and the ability to argue in ways that are interesting as well as persuasive.

As I was writing that post, it occurred to me that its perspective was all microeconomic, following the incentives and actions of individual decision-makers.

Other likely upshots of the attention economy are macroeconomic, on a collective and social scale.  But the implications on that front struck me as too weird for plausibility, so I stopped writing.

Now that it’s a few weeks later I think they’re still weird, but more plausible.

First, a word about wealth, not just for individual people but for the planet.

Every once in a while it surprises me to remember that everything we use, touch, and consume started as stuff in the ground. The fax machine, the pepperoni Hot Pocket, and the Mona Lisa all owe their origins, ultimately, to mining and agriculture. Everything else that brought them about came from us.

27274-gnsAnd as production gets more clever and efficient, the same finite raw material ends up as more and better finished goods, and wealth increases. Over the millennia those advantages have added up, to things like space ships and keyless cars and shampoo + conditioner in one.

When you put these next to each other they’re surprisingly stark:

origins of wealth growers of wealth
mining creativity
agriculture productivity

That’s it. And for the first column, the Earth is carrying pretty much the same net nutritional and mineral value as it did when the comets stopped pelting us.   That humans are far better off today than when we first dropped from the trees is owing entirely to the second column.

Now, in an attention economy, innovations and efficiencies arise not from tinkering with the assembly line, but from improving human cognition. The more developed each person’s intellectual capacity, the more high-quality attention there is to go around, and the more of it we have to divvy up.  That is, you grow large-scale wealth with social work, corrections (in those rare cases of rehabilitation) and — most of all — with education.

That’s always been true, but it’s truer in an attention economy.  Now the extra smarts aren’t just the means to a faster, say, assembly line; they are the end themselves.  My colleagues and I may be the new miners and farmers.


A recent Frontline story looked at the city of Baton Rouge, and efforts by a group of affluent suburbs to break off and form a separate city of their own. This would considerably impoverish those left behind. According to the story, this is happening in cities across the south, where decades of mandated desegregation mixed good schools with bad. Now that’s unraveling.  Even the liberals among the rich white parents support the drive to separate, to make sure their own children are well educated no matter what. It’s hard to fault them.

But watching the piece, I was most disappointed in the arguments on the other side. Advocates of city unity, and so tacitly also of racial integration, did a poor job defending their positions.

Some of them said staying together was the right thing to do on moral and altruistic grounds (in my experience, never a potent defense for public education). Others merely squirmed.

What I didn’t hear was the argument that strikes me as truest and most compelling: we want even our poorest neighbors to be well educated, because it makes us all richer.

I don’t mean in an abstract, humanitarian, road-to-Damascus sense, I mean it literally brings us more of the goods and services we want, raising standards of living, even in the neighborhoods that were already well off.

Because when wealth is measured by the ability to provide and command high-quality human attention, the production of more and better attention, education becomes the main source of material abundance.

I’m 90% sure.

how to scale

August 21, 2014

Boston MarketIn the 1990s the popular business press had a few recurring themes, such as growth in demand for PCs, anxiety over Asian economic strength and Latin American debt, and the hazards for American businesses of expanding too rapidly. On that third point the example was Boston Market so often that for lazy writers the name became a kind of shorthand for how not to scale. The chain of fast-casual restaurants began in 1985, grew explosively, borrowed too much, and by the end of the ’90s was bankrupt.

There’s more to take from that story than the hazards of leverage; with lower interest rates the Boston Market parable might have been one of nerviness rewarded. It’s also about judgment and perspective. Whenever you’re on a roll the temptation is to push harder: momentum itself is a a resource to take advantage of.

Here in the system office we spend some time trolling for ideas to scale, wondering when good practice at one state university is ready to carry over to another. We can do a lot of good when we guess right.

So imagine my surprise on finding a compelling argument against scaling at all. The authors of this paper, faculty at San Luis Obispo, begin with an observation about the prevailing metaphor for higher education, which is industrial and thus prioritizes standardization:

Industrial era manufacturing methods attempt to minimize diversity and its sources through quality control. In these metaphors, profit is assumed to be maximized through economies of scale, where variation accrues as a loss in profit.

If you replace the word “profit” with “efficiency,” you get a pretty good account of my job managing transfer credit. Uniformity is good. Idiosyncrasy produces waste. The paper continues:

Using the metaphor of complex systems instead opens possibilities for a plurality of valid “truths” to simultaneously exist, since the underlying premise is that systems are more than the sum of their parts.

For the last couple of years I’ve been fishing around for good ways to propagate ideas across communities, something less ham-fisted than policy and credit articulation. So I liked reading this paper, which brought to mind other models for group work: the “practitioner network,” exemplified in the California Community Colleges by the RP Group, for example , or the Networked Improvement Communities supported by the Carnegie Foundation, or the model called “communities of practice,” now a couple of decades old.

What they have in common is a loose-knit, organic property that feels truer to human interaction. People join or leave as time permits. Once in the group, listening and turn-taking are as important as any other contribution. Roles and obligations are fluid.

As an administrator, one part of me loves this while the other is reaching for the Xanax. Gone are the rigid to-do list and reporting deadlines; you can’t even maintain a decent listserv. I mean, for the love of God.

Intuiting my interest in such things, last year the now-dean of undergraduate education at San Francisco State gave me a book called Scaling Up Excellence. It describes this continuum in religious terms, running from Catholic (“mandating that new people and places become perfect clones of some original model”) to Buddhist (“encouraging local variation, experimentation, and customization”).

Somewhere between those theologies is the mix likeliest to work for universities like ours, thriving on local shared governance, while chained together on the state’s higher ed road crew.


A couple of weeks ago I joined administrators at a meeting of the National Association of System Heads. One of our advance readings was an article on Collective Impact, which included these five Conditions for Collective Success:

  • common agenda
  • shared measurement systems
  • mutually reinforcing activities
  • continuous communication
  • backbone support organizations

This list nicely captures what I’ve seen working around the CSU. But I’d emphasize that these are not only the minimum requirements, but also the most you’d want to do. In other words, once everyone has agreed to the goals and metrics, and you’ve provided a means of communication, shared activity, and support, get out of the way.

20090925_friedchicken_560x375The recent interest in scaling two innovations in particular has made it suddenly important for us to get this right.

  1. HIPs. In our efforts to institutionalize CSU offerings of high-impact educational practices, like learning communities, undergraduate research, and community engagement, we’re just about done with four of the five points, but the shared measurement systems remain a work in progress. Here the challenge is to do only that: create the metrics in a way that recognizes common ground where it really exists, without homogenizing everything else.

The clock is ticking: my boss in the corner office keeps upping the ante with dedicated student success money. My campus colleagues and I have successfully argued that it belongs here, with the learning: make it visibly valuable and relevant, and students will persist and graduate.

For now we’re winning, but if we don’t back our claims up soon with some research, the fad will pass, our moment of momentum missed. We’ll be the next, you know, Boston Market.

  1. Linked Learning. Last month I was witness to a bigger, splashier meeting around scaling right. For many years, grantees of the James Irvine Foundation have been quietly building a coalition to blur the boundaries between liberal education and job training. The ideas of this movement – Linked Learning – go back further than this iteration, and they will persist beyond it, too. The state of California is putting half a billion dollars into Career Pathways Trust, a development most observers attribute to Irvine’s successes.

In both of these cases, good work is getting money and support at unprecedented levels. And so both leadership groups face hard questions about how to scale – what is and isn’t in scope, what the templates must include, which details can be sacrificed while still maintaining “fidelity to the model.”

I worry about falling into that same industrial-era paradigm, and excessive homogenization.

There’s another serious risk here, and that’s simply antagonizing others who do good work. In the words of one of my colleagues in this work:

As a field we must guard against sounding ‘holier than thou,’ — that is, sounding like we are the sole guardians of quality, the only initiative that really knows what it is, and everyone else is just going through the motions. There are many other people out there who care about quality as deeply as we do.

In other words, as we draft these papal bulls on high-impact practices and linked learning, we’d better leaven the orthodoxy with a little Buddhism, and remember what we really want to scale.



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